Return Policy

Pursuant to Article 19 of the Consumer Protection Act, products on this website are not eligible for 7-day unconditional returns.

The reasonable exceptions referred to in the proviso to Paragraph 1 of Article 19 refer to the following circumstances in which the goods or services of the communication transaction fall under, and the business operator has informed the consumer that the right to cancel under Paragraph 1 of Article 19 of this Act will be excluded:

1. They are easily corrupt, have a short shelf life, or are about to expire when the contract is terminated.

2. Customized payments made in accordance with consumer requirements.

3. Newspapers, periodicals or magazines.

4. Audiovisual products or computer software that have been unpacked by consumers.

5. Digital content that is not provided in a tangible medium or online services that are completed once provided shall only be provided with the prior consent of the consumer.

6. Unpacked personal hygiene products.

7. International air passenger services.